Help and support

How do I withdraw funds?

Simply log in to your My Account and select the 'Funds' tab. Click on the 'Withdraw Funds' tab to find all withdrawal options.

You need to confirm the withdrawal request within one hour by clicking the "Accept Withdrawal" link embedded within the withdrawal confirmation email. If your account has 2 Factor Authentication (2FA) enabled, simply enter the code from your Authenticator app to confirm the withdrawal.

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